{"id":11891,"date":"2017-12-05T14:51:42","date_gmt":"2017-12-05T14:51:42","guid":{"rendered":"https:\/\/www.blueoceanglobaltech.com\/blog\/?p=11891"},"modified":"2024-11-21T17:27:30","modified_gmt":"2024-11-21T17:27:30","slug":"using-social-media-to-build-your-online-reputation","status":"publish","type":"post","link":"https:\/\/www.blueoceanglobaltech.com\/blog\/using-social-media-to-build-your-online-reputation\/","title":{"rendered":"Using Social Media to Build Your Online Reputation"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_row full_width=&#8221;stretch_row_content&#8221; css=&#8221;.vc_custom_1663842067589{padding-right: 10% !important;}&#8221; el_id=&#8221;blogmain&#8221;][vc_column css_animation=&#8221;slideInLeft&#8221; width=&#8221;1\/3&#8243; el_id=&#8221;leftsection&#8221;][vc_column_text]<\/p>\n<p style=\"text-align: left;\"><a class=\"scrollTo current\" href=\"#one\">Segments Of Reputation Management<\/a><\/p>\n<p>[\/vc_column_text][vc_column_text]<\/p>\n<p style=\"text-align: left;\"><a class=\"scrollTo\" href=\"#two\">Building Online Reputation Using Social Media<\/a><\/p>\n<p>[\/vc_column_text][vc_column_text]<\/p>\n<p style=\"text-align: left;\"><a class=\"scrollTo\" href=\"#three\">#1 Compelling Social Media Presence And Participation<\/a><\/p>\n<p>[\/vc_column_text][vc_column_text]<\/p>\n<p style=\"text-align: left;\"><a class=\"scrollTo\" href=\"#four\">#2 Choosing Relevant Platforms<\/a><\/p>\n<p>[\/vc_column_text][vc_column_text]<\/p>\n<p style=\"text-align: left;\"><a class=\"scrollTo\" href=\"#five\">#3 Create And Curate Quality Content<\/a><\/p>\n<p>[\/vc_column_text][\/vc_column][vc_column width=&#8221;2\/3&#8243; css=&#8221;.vc_custom_1616742558303{padding-right: 3% !important;padding-left: 3% !important;}&#8221; el_id=&#8221;rightsection&#8221;][vc_row_inner css=&#8221;.vc_custom_1730117386708{padding-bottom: 2% !important;}&#8221;][vc_column_inner][vc_column_text css=&#8221;&#8221;]<em>\u201cYour brand is what people say about you when you\u2019re not in the room\u201d &#8211; Jeff Bezos<\/em><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-11894 aligncenter\" src=\"https:\/\/www.blueoceanglobaltech.com\/blog\/wp-content\/uploads\/2017\/12\/Using-Social-Media-to-Build-Your-Online-Reputation.jpg\" alt=\"How to Use Social Media to build your Online Reputation\" width=\"700\" height=\"350\" \/><\/p>\n<p>Building a long-term reputation has become an essential element of doing business online. In the face of the digital revolution, when you can successfully manage your business\u2019 online reputation and social media presence, you can expand your growth and opportunity set. With an authentic and representative digital presence, your business can play to its strengths and capitalize on effective public relations.<\/p>\n<p>A good online reputation also impacts sales and profit in the long run. Statistics also reveal that people trust online reviews: <a class=\"external\" href=\"http:\/\/marketingland.com\/survey-customers-more-frustrated-by-how-long-it-takes-to-resolve-a-customer-service-issue-than-the-resolution-38756\" target=\"_blank\" rel=\"noopener noreferrer\">90 percent\u00a0<\/a>of survey respondents claimed that positive online reviews influenced buying decisions. In comparison, 86 percent said buying decisions were influenced by negative online reviews.[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner equal_height=&#8221;yes&#8221; content_placement=&#8221;middle&#8221;][vc_column_inner width=&#8221;1\/6&#8243;][\/vc_column_inner][vc_column_inner el_class=&#8221;cta-1-left&#8221; width=&#8221;2\/3&#8243; css=&#8221;.vc_custom_1654853436250{margin-left: 0px !important;padding-top: 20px !important;padding-right: 0px !important;padding-bottom: 0px !important;padding-left: 40px !important;background-image: url(https:\/\/www.blueoceanglobaltech.com\/blog\/wp-content\/uploads\/2022\/05\/background-cta.png?id=13450) !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;border-radius: 20px !important;}&#8221;][vc_text_separator title=&#8221;Related&#8221; title_align=&#8221;separator_align_left&#8221; align=&#8221;align_left&#8221; color=&#8221;custom&#8221; border_width=&#8221;2&#8243; el_width=&#8221;10&#8243; accent_color=&#8221;#03315d&#8221;][vc_custom_heading text=&#8221;Investing In Online Reputation Management Is No Longer Optional&#8221; font_container=&#8221;tag:h2|text_align:left|color:%2303315d&#8221; google_fonts=&#8221;font_family:Lato%3A100%2C100italic%2C300%2C300italic%2Cregular%2Citalic%2C700%2C700italic%2C900%2C900italic|font_style:900%20bold%20regular%3A900%3Anormal&#8221;][vc_btn title=&#8221;Read More&#8221; style=&#8221;custom&#8221; custom_background=&#8221;#ffffff&#8221; custom_text=&#8221;#03315d&#8221; shape=&#8221;square&#8221; align=&#8221;left&#8221; el_class=&#8221;border-btm-btn&#8221; link=&#8221;url:https%3A%2F%2Fwww.blueoceanglobaltech.com%2Fblog%2Fimportance-of-online-reputation-management%2F&#8221;][\/vc_column_inner][vc_column_inner el_class=&#8221;cta-1-right&#8221; width=&#8221;1\/6&#8243; css=&#8221;.vc_custom_1654853237778{padding-top: 22px !important;padding-right: 20px !important;padding-bottom: 0px !important;padding-left: 40px !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;border-radius: 20px !important;}&#8221;][vc_single_image image=&#8221;13469&#8243; img_size=&#8221;full&#8221; alignment=&#8221;center&#8221; css=&#8221;.vc_custom_1654775297648{margin-top: 0px !important;margin-right: 0px !important;margin-bottom: 0px !important;margin-left: 0px !important;padding-top: 15px !important;padding-right: 38px !important;padding-bottom: 15px !important;padding-left: 38px !important;}&#8221;][\/vc_column_inner][\/vc_row_inner][vc_row_inner content_placement=&#8221;middle&#8221; disable_element=&#8221;yes&#8221; css=&#8221;.vc_custom_1663842115521{background-color: #0b4c89 !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}&#8221; el_class=&#8221;cta-2-sec&#8221;][vc_column_inner el_class=&#8221;cta-2&#8243; css=&#8221;.vc_custom_1654084713893{background-image: url(https:\/\/www.blueoceanglobaltech.com\/blog\/wp-content\/uploads\/2022\/05\/Group-338.png?id=13390) !important;}&#8221;][vc_custom_heading text=&#8221;We value reputation,<br \/>\n<b>Let\u2019s rebuild yours.<\/b>&#8221; google_fonts=&#8221;font_family:Lato%3A100%2C100italic%2C300%2C300italic%2Cregular%2Citalic%2C700%2C700italic%2C900%2C900italic|font_style:300%20light%20regular%3A300%3Anormal&#8221;][vc_column_text]<\/p>\n<p style=\"text-align: left;\">A high reputation comes with a cost, put value on it.<\/p>\n<p>[\/vc_column_text][vc_btn title=&#8221;Download Your ORM Package&#8221; css=&#8221;.vc_custom_1670838169251{margin-right: 50px !important;margin-left: 50px !important;}&#8221; el_class=&#8221;solid-button-1&#8243; link=&#8221;url:https%3A%2F%2Fwww.blueoceanglobaltech.com%2Fblog%2Fwp-content%2Fuploads%2F2022%2F12%2Ffix-your-reputation.pdf|target:_blank&#8221;][\/vc_column_inner][\/vc_row_inner][vc_row_inner el_id=&#8221;one&#8221;][vc_column_inner][vc_column_text]<\/p>\n<h4><span style=\"color: #636363;\">Reputation management can be precisely broken into three segments:<\/span><\/h4>\n<ol>\n<li><strong>Building your company and brand reputation: <span style=\"font-weight: 400;\">Whether you are a new company or are launching a new product\/service or have branched out to a new industry or a customer base, your primary focus should be to <\/span><a href=\"https:\/\/www.blueoceanglobaltech.com\/build\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">build a positive online reputation<\/span><\/a><span style=\"font-weight: 400;\"> for your business and your brand.<\/span><\/strong><\/li>\n<li><strong>Maintaining your company and brand reputation: <a href=\"https:\/\/www.blueoceanglobaltech.com\/brand-reputation-management\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">Maintaining brand reputation<\/span><\/a><span style=\"font-weight: 400;\"> is critical. Once your company has established a solid reputation, you have to take continuous strategic and formational steps to maintain it.<\/span><\/strong><\/li>\n<li><strong>Recovering your company and brand reputation:\u00a0<\/strong>A negative word or image in the public eye can ruin your brand\u2019s reputation. To effectively address such an occurrence, your need to thoughtfully rebuild your brand overtime. Consider partners with expertise in how to create a strong positive image in the minds of the public. Positive association with your brand comes as a result of planned promotional activity and building trust.<\/li>\n<\/ol>\n<p>[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner el_id=&#8221;two&#8221;][vc_column_inner][vc_column_text]<\/p>\n<h4><span style=\"color: #636363;\">Successfully Build Your Online Reputation Using Social Media as an Effective Tool:<\/span><\/h4>\n<p>[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner][vc_column_inner el_id=&#8221;three&#8221;][vc_column_text]<\/p>\n<h4><span style=\"color: #636363;\">#1 Building compelling social media presence and proactive participation:<\/span><\/h4>\n<p>Social media is a tool which when used at the right time and in an effective way yields better results. Consider this-<\/p>\n<ul>\n<li>Sometimes not participating on social media can be a liability, especially when something goes wrong and there is a customer complaint. In other words, without an active social media presence, dissatisfied customers may be sharing their frustration.<\/li>\n<li>Responding quickly to a negative situation or accident is critical. If your team is not engaged, then your business cannot respond to issues and provide solutions.<\/li>\n<\/ul>\n<p>Businesses certainly don\u2019t want to risk their credibility with their customers so by participating actively on various social media platforms like Facebook, Twitter, LinkedIn, Instagram, they can build a communicative network and a community of loyal customers who will be become their biggest brand ambassadors. Companies often step up their game by creating separate support handles which would be dedicated solely to responding to customers who need help. For example, Nike has a separate support handle <a class=\"external\" href=\"https:\/\/twitter.com\/NikeSupport\" target=\"_blank\" rel=\"noopener noreferrer\">@NikeSupport<\/a> solely for this purpose.<\/p>\n<p>The customer service focused team behind the handle responds in minutes to an inquiry. This high level of engagement builds trust and loyalty. Another example is Starbucks, which created a handle for customers to provide feedback and submit ideas for discussion. Naturally,\u00a0<a class=\"external\" href=\"https:\/\/twitter.com\/MyStarbucksIdea?lang=en\" target=\"_blank\" rel=\"noopener noreferrer\">@MyStarbucksIdea<\/a>\u00a0is less active than Starbucks main account, but having such a communication medium is a competitive advantage and differentiator, one that is hard to quantify from a monetary or branding standpoint.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-11897 aligncenter\" src=\"https:\/\/www.blueoceanglobaltech.com\/blog\/wp-content\/uploads\/2021\/07\/Building-compelling-social-media-presence-and-proactive-participation.jpg\" alt=\"Using Social Media to Build your Online Reputation\" width=\"680\" height=\"363\" \/>[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner][vc_column_inner el_id=&#8221;four&#8221;][vc_column_text]<\/p>\n<h4><span style=\"color: #636363;\">#2 Choosing the relevant social media platforms:<\/span><\/h4>\n<p>When starting out on social media, select one platform that is the most appropriate for your business. As you become familiar with social media, start integrating other social media tools.<\/p>\n<p>The most important thing to consider is which social network your target audience is accessing.<\/p>\n<p><span style=\"font-weight: 400;\">For professionals in high-expertise fields such as corporate law, LinkedIn can be the best platform for building and managing your<\/span><a href=\"https:\/\/www.blueoceanglobaltech.com\/personal-reputation-management\/\" target=\"_blank\" rel=\"noopener\"> <span style=\"font-weight: 400;\">personal reputation<\/span><\/a><span style=\"font-weight: 400;\">. For instance, effective<\/span><a href=\"https:\/\/www.blueoceanglobaltech.com\/reputation-management-lawyers\/\" target=\"_blank\" rel=\"noopener\"> <span style=\"font-weight: 400;\">reputation management for lawyers<\/span><\/a><span style=\"font-weight: 400;\"> on LinkedIn can help them establish credibility and connect with other industry experts, and build a strong network.<\/span>[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner css=&#8221;.vc_custom_1730117406355{padding-bottom: 2% !important;}&#8221;][vc_column_inner el_id=&#8221;five&#8221;][vc_column_text]<\/p>\n<h4><span style=\"color: #636363;\">#3 Create conversations and curate quality content:<\/span><\/h4>\n<p>Creating a quality of good conversations and content will keep the audience engaged and it will also help to filter your website from other websites. Keep your audience engaged by posting consistently. Announce contest promotions and new service &amp; product launches. Furthermore, engage with your customers, ask for their regular feedback, and communicate information that will help them view you as a resource when making the most informed decisions.<\/p>\n<p><span style=\"font-weight: 400;\">Managing your online presence effectively also helps <\/span><a href=\"https:\/\/www.blueoceanglobaltech.com\/reputation-risk\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">mitigate reputational risk<\/span><\/a><span style=\"font-weight: 400;\">.\u00a0 In the end,<\/span> <span style=\"font-weight: 400;\">Reputation Management<\/span><span style=\"font-weight: 400;\"> is about being transparent with the public, which of course includes your current and future customers.<\/span> Remember that the eyes of social media have forever changed the playing field for how companies create brand equity and communicate. This can be a material and long-term competitive advantage when you are purposeful and proactive.[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner content_placement=&#8221;middle&#8221; css=&#8221;.vc_custom_1654856910875{background-image: url(https:\/\/www.blueoceanglobaltech.com\/blog\/wp-content\/uploads\/2022\/05\/Rectangle-102.png?id=13271) !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;border-radius: 15px !important;}&#8221;][vc_column_inner el_class=&#8221;cta-3-2 cta-3-1 cta-3&#8243;][vc_custom_heading text=&#8221;Reputations Are Everything.&#8221; font_container=&#8221;tag:h2|font_size:40|text_align:center|color:%23ffffff&#8221; google_fonts=&#8221;font_family:Lato%3A100%2C100italic%2C300%2C300italic%2Cregular%2Citalic%2C700%2C700italic%2C900%2C900italic|font_style:300%20light%20regular%3A300%3Anormal&#8221;][vc_custom_heading text=&#8221;We Take the Best Care of Your Brand\u2019s Image and Make Sure It Stays Safe. Get in Touch to Know How.&#8221; font_container=&#8221;tag:p|font_size:18|text_align:center|color:%23ffffff&#8221; google_fonts=&#8221;font_family:Lato%3A100%2C100italic%2C300%2C300italic%2Cregular%2Citalic%2C700%2C700italic%2C900%2C900italic|font_style:300%20light%20regular%3A300%3Anormal&#8221; css=&#8221;.vc_custom_1665133225763{padding-bottom: 12px !important;}&#8221;][vc_btn title=&#8221;Request a Call Back&#8221; css=&#8221;.vc_custom_1732210042435{margin-right: 50px !important;margin-left: 50px !important;}&#8221; el_class=&#8221;solid-button-1 popmake-14008&#8243; link=&#8221;url:https%3A%2F%2Fwww.blueoceanglobaltech.com%2Fcontact-us%2F&#8221;][vc_btn title=&#8221;Send Us an Email&#8221; css=&#8221;.vc_custom_1655473382305{margin-right: 50px !important;margin-left: 50px !important;}&#8221; el_class=&#8221;border-button-2 border-button-2-dark&#8221; link=&#8221;url:mailto%3A%20info%40blueoceanglobaltech.com&#8221;][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>Building a long-term reputation has become an essential element of doing business online. In the face of the digital revolution, when you can successfully manage your business&#8217;s online reputation and social media presence, you can expand your growth and opportunity set.<\/p>\n","protected":false},"author":1,"featured_media":12009,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[545,42,31],"tags":[134,133,132,130,131,128,129,79],"class_list":["post-11891","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-reputation-management","category-social-media","category-technology-tips","tag-digitalmarketing","tag-digitalpresence","tag-onlinereputation","tag-onlinereputationmanagement","tag-reputation","tag-socialmediamyths","tag-socialmediaormmyths","tag-orm","entry"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.blueoceanglobaltech.com\/blog\/wp-json\/wp\/v2\/posts\/11891","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.blueoceanglobaltech.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.blueoceanglobaltech.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.blueoceanglobaltech.com\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.blueoceanglobaltech.com\/blog\/wp-json\/wp\/v2\/comments?post=11891"}],"version-history":[{"count":8,"href":"https:\/\/www.blueoceanglobaltech.com\/blog\/wp-json\/wp\/v2\/posts\/11891\/revisions"}],"predecessor-version":[{"id":21141,"href":"https:\/\/www.blueoceanglobaltech.com\/blog\/wp-json\/wp\/v2\/posts\/11891\/revisions\/21141"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.blueoceanglobaltech.com\/blog\/wp-json\/wp\/v2\/media\/12009"}],"wp:attachment":[{"href":"https:\/\/www.blueoceanglobaltech.com\/blog\/wp-json\/wp\/v2\/media?parent=11891"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.blueoceanglobaltech.com\/blog\/wp-json\/wp\/v2\/categories?post=11891"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.blueoceanglobaltech.com\/blog\/wp-json\/wp\/v2\/tags?post=11891"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}